> Data protection & privacy

WEBSITE PRIVACY POLICY

We at Bridgehouse Company Secretaries understand that your privacy is important to you and that you care about how your personal data is used. We will only collect and use personal data in ways that are described in this Policy, and in a way that is consistent with ourobligations and your rights under the law.

   1. What Does This Notice Cover?

This Privacy Policy explains how we use your personal data obtained via our website: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

    2. Information About Us and Contact Details

Bridgehouse Company Secretaries Limited is registered in England and Wales under company number 05620693.

Should you wish to contact us about any matter concerning our data protection policies or the contents of this policy, please do so using one of the methods listed below:

By post:                      At our registered address – Third Floor 1-2 Faulkners Alley, Cowcross Street, London, England, EC1M 6DD.

By email at:               info@bhcsecretaries.co.uk

By Telephone:          08450558260

    3. What is Personal Data?

Personal data is, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

   4. What Personal Data Do We Collect?

We collect and process information about visitors to our web site. When you complete enquiry forms or sign up for e-mail alerts we collect your name, your email address and your telephone number.

Prior to browsing our website, you should also be aware that we use cookies to collect certain information. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. Their purpose is solely to improve the functionality and quality of service of the Bridgehouse Company Secretaries website. For further information visit www.aboutcookies.orgor www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

   5. How Do We Use Your Personal Data and What is Our Lawful Basis for Doing So?

Under the General Data Protection Regulation (“GDPR”), we must always have a lawful basis for processing personal data.

The lawful basis for processing personal data collected via our website Newsletter Sign Up Form or via our website ‘Contact Us’ Form is that you have given your consent for us to either contact you in response to your request, or to send you our Newsletter

CONSENT TO SUCH COMMUNICATIONS FROM US CAN BE WITHDRAWN AT ANY TIME BY CONTACTING US OR, IN THE CASE OF RECEIVING OUR NEWS LETTER, BY UNSUBSCRIBING (OPTING OUT) OF RECEIVING FURTHER NEWSLETTERS BY USING THE UNSUBSCRIBE LINK AT THE BOTTOM OF EVERY SUCH EMAIL SENT BY US.

The lawful basis for collecting information stored by cookies is our legitimate interests in that the collection of such information allows us to monitor webstie usage and improve the functionality of our website.

   6. How Long Will We Keep Your Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept until you inform us that you no longer wish to receive our Newsletter either by contacting us or unsubscribing as detailed in Section 5 above. Regarding data collected as a result of you completing a ‘Contact Us’ Form, this will be stored by us until our communication with you ends. If you go on to becoming a client of Bridgehouse Company Secretaries, your data will be processed in accordance with the terms outlined in our Letter of Engagement.

   7. How and Where Do We Store or Transfer Your Personal Data?

Your personal information is stored on our website server which is hosted by Popcorn Web Design and, if you opt to receive newsletters, also in our Mailchimp database.  If you use our ‘Contact Us’ form via the website, your personal information is forwarded to us via our website server by email and will then be stored in our Microsoft Outlook email application. We ensure that the database, server and email application, through our third-party providers, are secure and can only be accessed by authorised people.

We do not transfer your personal data elsewhere.

   8. Do We Share Your Personal Data?

Wewill not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, wemay be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

   9. What Are Your Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data. This Policy should tell you everything you need to know, but you can always contact usto find out more or to ask any questions.
  2. The right to access the personal data we hold about you. Section 10 will tell you how to do this.
  3. The right to have your personal data corrected if any of your personal data held by us is inaccurate or incomplete.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.
  7. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask usfor a copy of that personal data to re-use with another service or business in many cases.
  8. Rights relating to automated decision-making and profiling. We do not use your personal data in this way

For more information about our use of your personal data or exercising your rights as outlined above, please contact us.

Further information about your rights can also be obtained from a supervisory Authority (in the UK, this is the Information Commissioner’s Office – www.ico.gov.uk) or your local Citizens Advice Bureau.

If you have any cause for complaint about ouruse of your personal data, you have the right to lodge a complaint with us and, if this is not resolved to your satisfaction, with a Supervisory Authority (in the UK, this is the Information Commissioner’s Office).

   10. How Can You Access Your Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “Subject Access Request”.

All Subject Access Requests should be made in writing and sent to the email or postal addresses shown in Section 2.

There is not normally any charge for a Subject Access Request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

   11. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on our website.  The date of publication and version number of this policy is shown at the top, so you should be sure to check whether this has been updated every time you visit our site.

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